Privacy Policy

Tepew LLC (“we,” “us,” “our”), operator of carblock.us, respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

1. Information We Collect

Information you provide

• Contact & account details: name, email address, phone number.
• Shipping & billing address.
• Order information: the products you purchase, order history, and any communication regarding your orders.
• Customer service messages sent through our Contact page or email.

Information collected automatically

• Device information (browser, OS, screen size).
• IP address and approximate location.
• Pages visited, time on site, referral source.
• Cookies and similar technologies (see Cookies below).

Information from third parties

Payment information is collected and processed directly by Stripe, Inc.We never see or store your full card number. Stripe's privacy practices apply to that data and are available at stripe.com/privacy.

2. How We Use Your Information

• To process and fulfill your orders.
• To communicate about your order, send shipping notifications and respond to customer service inquiries.
• To send marketing emails (only if you opt in).
• To prevent fraud and enforce our Terms.
• To improve our products, Site and customer experience.
• To comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We share limited information only with trusted third parties that help us operate the business:

• Stripe — payment processing.
• Shipping carriers (USPS, UPS, FedEx) — to deliver your orders.
• Email service providers — to send transactional and (opt-in) marketing emails.
• Analytics providers (Vercel Analytics, Google Analytics) — to understand site usage in aggregate.
• Legal authorities — when required by law, subpoena or to protect our legal rights.

4. Cookies

We use cookies and similar technologies to:

• Keep your shopping cart between visits.
• Remember your preferences.
• Measure traffic and improve the Site.

You can control cookies through your browser settings. Disabling cookies may break some Site functionality (such as the cart).

5. Data Retention

We keep order records for as long as needed to fulfill the order, provide customer support, comply with tax/accounting obligations (typically 7 years), and enforce our Terms. Marketing data is retained until you unsubscribe.

6. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Delete your information (subject to legal exceptions).
• Opt out of marketing emails (every email has an unsubscribe link).
• Lodge a complaint with a data protection authority.

To exercise these rights, email us at info@carblock.us.

7. Security

We use industry-standard security measures including TLS encryption, access controls and PCI-compliant payment processing through Stripe. However, no system is 100% secure; you transmit information at your own risk.

8. Children

The Site is not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a minor, we will delete it.

9. International Visitors

Our Site is operated from the United States. If you visit from outside the US, your information will be transferred to and processed in the US, where data protection laws may differ from those in your country.

10. Changes to This Policy

We may update this Policy. Material changes will be posted on this page with a new effective date. Significant changes affecting how we use existing data will be communicated via email when possible.

11. Contact Us

Privacy questions or requests? Email info@carblock.us or use the Contact page.

Tepew LLC · Registered in New Jersey, USA · Operator of carblock.us